The access to and warehousing of client data is the core feature of the Millennium MAPS process. MAPS stores and categorizes inspection data that the client can access via a secure Internet site. The client access features include numerous capabilities including the following:

• Data Mining. Standardized and customized reporting by agency, region, zip code, county or any numerous options is available to identify current or historic company trends.
• Data Warehousing. All of the information collected during inspection and via MAPS process, including a property sketch, digital photos of property and identified hazards and replacement cost data is securely stored and accessible for an unlimited period.
• Emailing of Inspection Reports. Underwriters can email completed inspection data as desired to Agents or Insured’s.
• Underwriting Action History As underwriting staff reviews inspection information, a comments log is maintained and all history is accessible to underwriters and managers.

Millennium’s STACK LOGIC^SM service allows the client to improve its operational efficiencies and lower underwriting costs. The STACK LOGIC^SM service applies filtration criteria established by the client to categorize inspection results based on certain inspection outcomes or physical characteristics of the inspected property, thereby prioritizing them as to the level of underwriting review required. For example, if the replacement cost is 95% of Coverage A and no condition issues exist, then no underwriting may be required. To learn more or to begin benefiting from the automation provided by our STACK LOGIC^SM service, contact us at 630-285-8282.

Property PredictR^SM is a risk scoring mechanism for homeowners insurance underwriting that is predictive of the propensity of the risk for insurance claims. The score provides insurance companies an objective, consistent risk assessment tool, based entirely on the physical characteristics of the property, allowing them to make more informed decisions regarding the acceptability of properties on new and renewal homeowners insurance business. The score is developed from data gathered during the property inspection process and includes replacement cost adjustments and other property attribute information. Appropriately weighted key attributes are added together to produce a score that identifies the loss ratio relativity reflected by the risk. Property PredictR^SM may be ordered on new or renewal business or for ITV projects.

The Property PredictR^SM engine has been developed using Fair Isaac's cutting-edge analytics and Millennium's unsurpassed property inspection database. Property PredictR^SM is fully integrated within Millennium’s MAPS processing platform and provides a significant addition to the insurers’ internal rules employed within MAPS which expedite the underwriting process and provide opportunities for automated underwriting decisioning.

To see the Fair Isaac press release on this powerful, new underwriting tool, go to the following link: Fair Isaac Allies with Millennium Information Services to Provide P&C Insurers with Advanced Underwriting Analytics.

Property PredictR^SM is available exclusively through Millennium and is integrated directly into our industry-leading MAPS processing platform. To learn more, visit www.PredictR.com or contact us at 630-285-8282.

Millennium permanently stores all of the information it collects through inspections and the MAPS process. Through a secure website, clients are able to access on-line information such as replacements cost, diagrams of a property, digital photos of a property and any hazards and underwriting notes recorded in MAPS.

Millennium’s stores this information for at least 10 years, eliminating the need for paper reports and physical photos. The company can save significant expense dollars since it no longer has to incur the costs associated with routing, managing, filing and storing paper reports. Clients are able to use the MAPS platform to access the information to customize reports using agency, regions, zip code or any numerous options to identify current or historic company trends. Millennium is also able to create special reports for the client using information the client has stored and wants to compare to information Millennium has stored.

Physical property inspection remains the primary source of risk management information gathered for Millennium clients. The MAPS process allows the client to order inspections anywhere in the United States. Millennium will direct its inspector network to measure, diagram, photograph and identify hazardous conditions of a property.

Many companies perform inspection services, however Millennium’s automated Internet based field data collection process (WIDE) provides the following advantages over the standard inspection company:

• Improved Time Service. No paper! Millennium’s inspectors access their orders and enter collected data via the Internet real time, eliminating the mail delays experienced by less automated companies.
• Outstanding Data Quality. Hundreds of validations have been programmed into our data collection tool eliminating virtually all calculation and omission errors normally encountered in manual process (i.e. sq. ft. calculations).
• Automated Replacement Cost Integration. The data collected and entered Via the Internet, automatically integrates into leading replacement cost packages, eliminating data entry errors.
• Nationwide coverage. Millennium has a direct inspection force in over a dozen states and exchanges inspection data electronically with a number of leading inspection vendors across the country, which provides our customers with a “one-stop” nationwide inspection service.
• Consolidated Billing/Simplified Pricing Structure Another significant advantage of the integrated nationwide coverage is that Millennium can provide our clients with a single, consolidated invoice for all inspection vendors. The pricing is easily tailored to the customer requirements, either one price per state, or consistent area pricing across the country. This product makes budgeting much easier and eliminates vendor invoice reconciliation for the customer.

Millennium's Automated Phone Support Services (APSS) is a mechanized call center pursuit process that can be customized to fit your needs. Our phone and data center can pursue correct classification information on automobile new business, endorsement, or renewal books of business. It is a highly automated process that can also support sales efforts by developing cross line sales opportunities.

APSS Provides You With:

• A paperless, mechanized pursuit system
• Automatic Update of policy records
• Verification of information through outside data sources
• Pursuit of cross-line sales opportunities
• Phone contacts specially designed to improve customer retention
• Management reports to track premium changes by key categories

If you are looking for a proven way to help improve loss ratios, sales results, customer satisfaction, and policy retention while saving time and money, Millennium should be your partner of choice.